Hotel

Fairmont Le Château Frontenac

Establishment assessed on

Accessibility rating
Partially accessible
Good to know
  • Rooms #3126, #4126, and #7280 have accessible facilities and were evaluated during the visit.
  • Rooms #3128, #5128, #5280, #6280, and #8280 have similar accessible facilities but were not evaluated.
  • Bed height of 72 cm, without clearance, in rooms #3126 and #7280.
  • Bed height of 53 cm, without clearance, in room #4126.
  • Bathrooms with roll-in showers.
  • Wheelchairs available for loan at reception.
  • Number of accessible rooms :0
  • Number of rooms :610
Exterior of the establishment
Exterior of the establishment
Access ramp for the main entrance
Access ramp for the main entrance
Reception desk
Reception desk
Room #3126
Room #3126
Room #4126
Room #4126
Room #3126 and #4126 - Bathroom
Room #3126 and #4126 - Bathroom
Room #3126 and #4126 - Roll-in shower
Room #3126 and #4126 - Roll-in shower
Room #7280
Room #7280
Room #7280 - Entrance
Room #7280 - Entrance
Room #7280 - Bathroom
Room #7280 - Bathroom
Room #7280 - Roll-in shower
Room #7280 - Roll-in shower
Room #3128
Room #3128
Room #3128 - Bathroom
Room #3128 - Bathroom
Room - on the 2nd floor
Room - on the 2nd floor
Frontenac Room - accessible from the 2nd floor
Frontenac Room - accessible from the 2nd floor
Pool
Pool
Gym
Gym
Place Dufferin Restaurant
Place Dufferin Restaurant
Place Dufferin Restaurant - Buffet
Place Dufferin Restaurant - Buffet
Champlain Restaurant
Champlain Restaurant
Bar 1608
Bar 1608
Le Sam Bistro
Le Sam Bistro
Restroom - Basement
Restroom - Basement
Accessible cabin - Basement
Accessible cabin - Basement
Restroom - 2nd floor
Restroom - 2nd floor
Accessible cabin - 2nd floor
Accessible cabin - 2nd floor
Restroom - Ground floor
Restroom - Ground floor
Accessible cabin - Ground floor
Accessible cabin - Ground floor

Establishment details

Curb cut

  • Visual contrast marking of level change : yes

Reserved parking

  • Entrance distance : near entrance

Exterior surface

  • Surface type : asphalt

Additional Information

Valet parking service

Exterior surface

  • Surface type : asphalt

Access ramp

  • Single accessible passage-Clear width (cm) : 110
  • Slope(%) : 3,2

Access ramp-Handrails

  • Continuous along ramp : continuous both sides

Door-Maneuvering spaces

  • Interior maneuvering space-Width (cm) : 136
  • Interior maneuvering space-Depth (cm) : 114

Door

  • Clear width (cm) : 84

Automatic door opener

  • Type of automatic door opener : push plate
  • Push plate/button-Height (cm) : 92

Vestibule

  • Route type : diagonal

Access to floors

  • All floors are accessible : yes

Interior surface

  • Surface type : firm carpet

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Circulation corridor

  • Clear width (cm) : 92

Elevator-Platform lift

  • Door opening-Width (cm) : 122
  • Interior space-Width (cm) : 168
  • Interior space-Depth (cm) : 136
  • Control panel symbols and characters : in braille and raised
  • Visual indicator showing floors inside : yes
  • Sound announcing floor before doors open : yes

Elevator-Platform lift

  • Door opening-Width (cm) : 123
  • Interior space-Width (cm) : 168
  • Interior space-Depth (cm) : 123
  • Control panel symbols and characters : in braille and raised
  • Visual indicator showing floors inside : yes
  • Sound announcing floor before doors open : yes

Seating furniture

  • Variety of seating : yes

Counter

  • Surface height (cm) : 110
  • Clearance available : no

Additional Information

The three main elevators serve from the basement to the 17th floor. The two secondary elevators serve from the basement to the 8th floor.

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 85

Accessible stall

  • Number of accessible stalls-Total : 1

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 74

Toilet

  • Transfer zone-Width (cm) : 91
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 88
  • Clearance-Height (cm) : 70

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 84

Accessible stall

  • Interior maneuvering space-Width (cm) : 120

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 78

Toilet

  • Transfer zone-Width (cm) : 78
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : L-shaped

Toilet-Grab bar (back)

  • Available : no

Sink

  • Counter surface height (cm) : 84
  • Clearance-Height (cm) : 66

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 84

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 81

Toilet

  • Transfer zone-Width (cm) : 87
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Urinal

  • Edge-Height (cm) : 57

Sink

  • Counter surface height (cm) : 84
  • Clearance-Height (cm) : 66

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Circulation aisle

  • Clear width (cm) : 140
  • Slope(%) : 5,2

Door

  • Manual door-Required effort : low effort
  • Clear width (cm) : 84

Accessible stall

  • Number of accessible stalls-Total : 1

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 75

Toilet

  • Transfer zone-Width (cm) : 102
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 88
  • Clearance-Height (cm) : 68

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Door-Maneuvering spaces

  • Interior maneuvering space-Width (cm) : 108
  • Interior maneuvering space-Depth (cm) : 150

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 84

Accessible stall

  • Number of accessible stalls-Total : 1

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 78

Toilet

  • Transfer zone-Width (cm) : 94
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Urinal

  • Edge-Height (cm) : 43

Sink

  • Counter surface height (cm) : 84
  • Clearance-Height (cm) : 66

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 84

Accessible stall

  • Number of accessible stalls-Total : 1

Door-Stall

  • Manual door-Required effort : low effort
  • Clear width (cm) : 74

Toilet

  • Transfer zone-Width (cm) : 88
  • Back support : none

Toilet-Grab bar (side)

  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 88
  • Clearance-Height (cm) : 70

Sink-Accessories

  • Fixed soap dispenser-Location : near sink
  • Fixed drying device-Location : near sink

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 80

Interior surface

  • Surface type : firm carpet

Interior surface

  • Surface type : firm carpet

Circulation-Bedroom

  • Number of beds : 1
  • Maneuvering space location beside bed : left side
  • Maneuvering space beside bed-Width (cm) : 150
  • Maneuvering space beside bed-Depth (cm) : 144

Bed

  • Mattress top-Height (cm) : 72
  • Clearance under bed base (cm) : 0
  • Transfer zone left - Width (cm) : 43
  • Transfer zone right - Width (cm) : 144

Closet

  • Rod-Height (cm) : 164

Additional Information

Room located far from the elevator. Connecting room with room #7282.

Door

  • Manual door-Required effort : low effort
  • Clear width (cm) : 84

Toilet

  • Transfer zone-Width (cm) : 157

Toilet-Grab bar (side)

  • Location : right side
  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 87
  • Clearance-Height (cm) : 70

Additional Information

Walk-in shower measuring 150 cm x 84 cm with handheld shower head. Vertical grab bar on the left side and horizontal grab bar on the back wall. Fixed bench in the shower, removable shower bench and transfer bench available.

Door-Thresholds

  • Level difference between exterior floor and door sill (cm) : 1

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 94

Interior surface

  • Surface type : firm carpet

Interior surface

  • Surface type : wood

Circulation-Bedroom

  • Number of beds : 1
  • Maneuvering space location beside bed : left side
  • Maneuvering space beside bed-Width (cm) : 138
  • Maneuvering space beside bed-Depth (cm) : 150

Bed

  • Mattress top-Height (cm) : 53
  • Clearance under bed base (cm) : 0
  • Transfer zone left - Width (cm) : 86
  • Transfer zone right - Width (cm) : 138

Closet

  • Opening-Width (cm) : 66
  • Rod-Height (cm) : 110

Fire alarm system

  • Smoke detector : audible and strobe light

Additional Information

Connecting room with room #4128.

Door

  • Manual door-Required effort : low effort
  • Clear width (cm) : 80

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Toilet

  • Transfer zone-Width (cm) : 118

Toilet-Grab bar (side)

  • Location : right side
  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 90
  • Clearance-Height (cm) : 73

Additional Information

Walk-in shower measuring 155 cm x 92 cm with handheld shower head. Vertical grab bar on the right side and horizontal grab bar on the back wall. Fixed bench in the shower, removable shower bench and transfer bench available.

Door-Thresholds

  • Level difference between exterior floor and door sill (cm) : 1

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 94

Interior surface

  • Surface type : firm carpet

Interior surface

  • Surface type : wood

Circulation-Bedroom

  • Number of beds : 1
  • Maneuvering space location beside bed : left side
  • Maneuvering space beside bed-Width (cm) : 150
  • Maneuvering space beside bed-Depth (cm) : 150

Bed

  • Mattress top-Height (cm) : 72
  • Clearance under bed base (cm) : 0
  • Transfer zone left - Width (cm) : 59
  • Transfer zone right - Width (cm) : 150

Closet

  • Opening-Width (cm) : 66
  • Rod-Height (cm) : 110

Fire alarm system

  • Smoke detector : audible and strobe light

Additional Information

Connecting room with room #3128.

Door

  • Manual door-Required effort : low effort
  • Clear width (cm) : 80

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Toilet

  • Transfer zone-Width (cm) : 125

Toilet-Grab bar (side)

  • Location : right side
  • Type of grab bar : horizontal

Toilet-Grab bar (back)

  • Type of grab bar : horizontal

Sink

  • Counter surface height (cm) : 90
  • Clearance-Height (cm) : 73

Additional Information

Walk-in shower measuring 153 cm x 92 cm with handheld shower head. Vertical grab bar on the right side and horizontal grab bar on the back wall. Fixed bench in the shower, removable shower bench and transfer bench available.

Access to sections

  • All sections are accessible : no

Interior surface

  • Surface type : wood

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Circulation corridor

  • Clear width (cm) : 92

Seating furniture

  • Variety of seating : yes
  • Height (cm) : 46

Table

  • Height of surface (cm) : 76
  • Clearance-Height (cm) : 73

Additional Information

Restaurant located on the ground floor. Some sections are only accessible by stairs.

Access to sections

  • All sections are accessible : yes

Interior surface

  • Surface type : wood

Maneuvering space

  • Maneuvering space-Width (cm) : 140
  • Maneuvering space-Depth (cm) : 130

Circulation corridor

  • Clear width (cm) : 92

Seating furniture

  • Variety of seating : yes

Counter

  • Counter type :
  • Surface height (cm) : 101
  • Clearance-Height (cm) : 94
  • Clearance-Knee depth (cm) : 22
  • Clearance-Foot depth (cm) : 22

Additional Information

Restaurant located on the ground floor. Bar counter, high tables (cocktail) and low tables.

Access to sections

  • All sections are accessible : no

Interior surface

  • Surface type : wood

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Circulation corridor

  • Clear width (cm) : 92

Seating furniture

  • Type of seating : chair
  • Height (cm) : 48

Table

  • Height of surface (cm) : 77
  • Clearance-Height (cm) : 71

Additional Information

Fine dining restaurant located on the ground floor. Some sections are accessible only by stairs.

Access to sections

  • All sections are accessible : yes

Interior surface

  • Surface type : ceramic

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Circulation corridor

  • Clear width (cm) : 92

Seating furniture

  • Variety of seating : yes
  • Height (cm) : 46

Counter

  • Counter type : food services
  • Surface height (cm) : 87
  • Clearance available : no

Buffet-Cafeteria

  • Staff assistance available : yes

Table

  • Height of surface (cm) : 76
  • Clearance-Height (cm) : 74

Additional Information

Breakfast restaurant provided by the hotel. Restaurant located in the basement, accessible by elevator.

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Pool

  • Location : indoor
  • Type of entrance : ladder

Spa

  • Location : indoor
  • Type of entrance : steps

Additional Information

To access the pool, you must use a lift (92 cm wide by 164 cm deep) provided for this purpose.
No lifting devices or adapted swimming equipment are available.

Door

  • Manual door-Required effort : high effort
  • Clear width (cm) : 84

Access to sections

  • All sections are accessible : yes

Circulation corridor

  • Clear width (cm) : 92

Training equipment

  • Weights and dumbbells available : yes
  • Accessible machine/equipment available : no

Additional Information

To access the gym, you must use a lift (92 cm wide by 164 cm deep) provided for this purpose.

Interior surface

  • Surface type : firm carpet

Maneuvering space

  • Maneuvering space-Width (cm) : 150
  • Maneuvering space-Depth (cm) : 150

Circulation corridor

  • Clear width (cm) : 92

Additional Information

Several accessible rooms that can be arranged as needed. Some rooms are only accessible via steps.

Description

Ideally located within the fortifications of Old Quebec, the hotel has 610 rooms. Rooms for various events, several restaurants, a swimming pool, a fitness center, and shops are available in the hotel.

Contact details

1, rue des Carrières, Québec, Québec

418 692 3861 /

chateaufrontenac@fairmont.com

Accommodation registration number: 040703

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